SVS Prasad
GM, Service Delivery, 3C IT Solutions & Telecoms (India) Ltd.
SVS Prasad is a seasoned IT operations leader with over a decade of experience in transforming IT ecosystems from reactive support models to proactive, performance-driven environments. As General Manager – Service Delivery at 3C IT Solutions & Telecoms (India) Ltd., he leads operational strategy, service excellence, and enterprise IT optimization initiatives.
With deep expertise across ServiceNow, AWS, and Datadog, Prasad brings a strong track record in modernizing service delivery frameworks and enhancing visibility across complex, multi-cloud infrastructures.
Activities
Leads cloud FinOps, ITSM automation, and service performance optimization across multi-cloud environments. Drives proactive operations, observability, and cost-efficient IT service delivery.
Information
Driven by a passion for operational excellence and measurable business outcomes, Prasad ensures that IT environments are resilient, cost-efficient, and aligned with strategic objectives. His proactive approach enables organizations to minimize downtime, optimize cloud spending, and achieve higher service reliability.
With his leadership in service transformation and automation-driven operations, SVS Prasad is a powerful addition to 3C IT Solutions & Telecoms (India) Ltd.’s journey toward delivering scalable, secure, and intelligent IT services.